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US Site UK Site -- Shopper Force Login Client Login -- -- Menu Solutions & Products Mystery Shopping Customer Surveys Contact Center Employee Surveys In-Store Audits KnowledgeForce® Platform Predictive Analytics Social Media Reviews Social Media Monitoring Success Playbook Focus Groups Eyes:On App Market Research Services Strategic Advisory Services Industries Retail Restaurant Convenience Store & Gas Station Hospitality Grocery & Drug Banking & Financial Services Movie Theatres & Studios Thought Leadership Blog Industry Research Best Practice Applications Resources Library About Us Contact Us Press Releases Media Coverage Executive Leadership close × Call Us -- -- close × Search form Search Home UK Site CX ROI CUSTOMER EXPERIENCE MANAGEMENT Every day businesses are winning and losing simply on how well they execute on the brand promise. Top-performing organizations execute consistently at every location, delighting customers so that they return more frequently, and refer the business to friends and family. This type of brand advocacy is what drives financial results. Protect your brand's reputation. Delight customers. Make more money. Learn more Solutions & Products image Mystery Shopping image Customer Surveys image Employee Surveys image Contact Center image In-Store Audits image Eyes:On Mobile App image KnowledgeForce Platform image Predictive Analytics image Social Media Ratings & Reviews image Social Media Monitoring image Market Research Services image Strategic Advisory Services image Focus Groups image Success Playbook Featured News Market Force Recognized as a Top 10 Analytics Solution Provider CIO Applications , 20 December 2019 Today, businesses require a well-thought-out and comprehensive suite of services for employee engagement and seamless operational execution so brand reputation is maintained and customers are consistently satisfied.This is the very basis of what we stand for and Market Force is delighted to be recognized by CIO Applications for how we help clients link performance measures to drive strategic insight for continued growth. Read the Article New eBook 2019 QSR/Fast Casual Research Market Force's 2019 research is compiled in a single document, and includes observations about trends in QSR and Fast Casual restaurants, as well as a delving into the survey results into seven categories, including Burger, Chicken, Mexican, Pizza, Frozen Desserts, Sandwiches and Coffee/Bakery. In the survey we evaluated each brand against six specific attributes, including dining habits, delivery services, visit frequency, brand engagement, customer experience, and problem experience. GET THE EBOOK LATEST NEWS America’s Favorite Quick-Service Restaurants Revealed in Latest Market Force Information Study A new, large-scale consumer study conducted by Market Force Information (Market Force) reveals America’s favorite quick-service restaurant (QSR) chains in seven popular food categories: burgers, sandwiches, Mexican, pizza, chicken, coffee and bakery, and frozen dessert and smoothie. The study found In-N-Out is still America’s favorite burger chain, while Jersey Mike’s ranked tops for sandwiches, Chipotle for Mexican food, Blaze for pizza, Chick-fil-A for chicken, Krispy Kreme for coffee and bakery, and Culver’s for frozen dessert and smoothie. Chick-fil-A earned the highest scores across all categories, making it America’s favorite QSR overall. READ PRESS RELEASE LATEST NEWS Market Force Moves to New Offices to Accommodate Business Growth Market Force has signed a new lease for its headquarters located at 6625 The Corners Parkway, Peachtree Corners, GA that nearly doubles its existing office space, from about 15,600 square feet to more than 22,300 square feet. The dual-use space will provide Market Force employees with a state-of-the-art workplace, and also serve as the home to Market Force’s US-based customer recovery contact center service, which has tripled in capacity over the last six months. READ PRESS RELEASE Industries Retail -- Restaurant -- Retail Banking & Financial Services -- Convenience Stores & Gas Stations -- Movie Theatre & Motion Picture Studio -- Hospitality -- Services -- Transportation -- Grocery & Drug -- Thought Leadership White Paper White Paper: Sea of Sameness White Paper White Paper: Suggestive Sell in Retail Blog Online Reviews for Customer Experience December 12, 2019 Blake Morgan Customer Experience Keynote Speaker, Author and Futurist White Paper Gas Station/C-Store: Fuel Forecaster How P66 Drives Loyalty UK Site About Market Force Who We Are Executive Leadership Our Team Certifications Information for... C-Suite Executives Program Managers Mystery Shoppers Theatre Checkers Job Seekers Follow Us Twitter LinkedIn YouTube MF - Footer - Bottom Menu Privacy Policy Terms & Conditions Cookies Copyright © Market Force Information LLC, 2019 We've noticed you might not be visiting the appropriate version of our site. Would you like to: Go to the No, I'll stay here....